Data Protection
Privacy Policy
As the operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
Various personal data is collected when you use this website. The following information provides a simple overview of what happens to your personal data. Personal data is all data with which you can be personally identified.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Data Collection on this Website
Who is responsible for Data Collection on this Website?
Data processing on this website is carried out by the operator of the website – in this case NetFlows GmbH. Our contact details can be found in this privacy policy under the section “Information on the controller” or in our legal notice.
How do We record Your Data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
For what Purpose do We use Your Data?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
What rights do You have with regard to Your Data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time if you have further questions on the subject of data protection.
Analysis Tools and Tools from Third-Party Providers
When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done with so-called analysis programs.
Where can I view and adjust my Data Protection Settings?
General Notes and Mandatory Information
Notice Regarding the Responsible Entity
The responsible entity for data processing on this website is:
NetFlows GmbH
Kirchdorfer Straße 87
86825 Bad Wörishofen
Phone: +49 8247 38190-60
E-Mail: info@netflows.de
The responsible entity is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may revoke any consent you have given at any time. The legality of data processing carried out before the revocation remains unaffected by the revocation.
Right to Data Portability
You have the right to receive the data that we process automatically based on your consent or for the fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out if it is technically feasible.
Access, Deletion and Correction
Within the scope of applicable legal provisions, you have the right to request free information about your stored personal data, its origin and recipients, and the purpose of data processing at any time. You may also have the right to request the correction or deletion of this data. For this and any other inquiries regarding personal data, you can contact us at any time.
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the location of the alleged infringement. This right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Encryption
For security reasons and to protect the transmission of confidential content—such as orders or inquiries that you send to us as the website operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser’s address bar from “http://” to “https://” and by the lock symbol in your browser bar.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Data Collection
Storage Duration
Unless a specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you request deletion of your data or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for retaining it (e.g., tax or commercial retention periods). In such cases, the data will be deleted once these reasons no longer apply.
Cookies
Our website uses so-called “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends, while persistent cookies remain stored on your device until you delete them or they are automatically removed by your web browser.
In some cases, third-party cookies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services provided by third parties (e.g., cookies for processing payment services).
Cookies serve different purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart functionality or video display). Other cookies help analyze user behavior or display advertisements.
Cookies that are required for electronic communication (necessary cookies), for providing specific functions you request (functional cookies, e.g., shopping cart functionality), or for optimizing the website (e.g., cookies for measuring web traffic) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services. If consent for cookie storage is requested, cookies are stored exclusively based on this consent (Art. 6(1)(a) GDPR); consent can be revoked at any time.
You can configure your browser to inform you about the use of cookies, allow cookies only in individual cases, exclude cookies for specific situations or in general, and enable the automatic deletion of cookies when closing the browser. However, disabling cookies may limit the functionality of this website.
If third-party cookies or cookies for analytical purposes are used, we will inform you separately within this privacy policy and obtain your consent if required.
Contact Form
If you send us inquiries via the contact form, the information you provide, including your contact details, will be stored by us for the purpose of processing your request and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, provided that your request is related to the fulfillment of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions—particularly retention periods—remain unaffected.
To transmit the data you enter, we use the services of HubSpot, which provides the necessary functionality for data transmission.
Inquiries via Email or Telephone
If you contact us via email, telephone, or fax, your inquiry, including all personal data derived from it (such as your name, contact details, and inquiry information), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR if your inquiry is related to the fulfillment of a contract or necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in efficiently handling inquiries directed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if requested.
The data you provide to us via contact inquiries will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions—especially statutory retention periods—remain unaffected.
Tools for Analysis and Plugins
Browser Plugin
You can prevent the storage of cookies by adjusting the settings in your browser software. However, please note that in this case, you may not be able to fully use all functions of this website.
Additionally, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Elementor Storage
Elementor stores entries in the browser’s Local Storage and Session Storage. In this case, Local Storage and Session Storage ensure that pop-ups, sidebars, etc., are not displayed repeatedly, allowing visitors to use the website without interruption.
The collected data is stored only in the visitor’s local browser and is not transmitted to Elementor, the website operator’s server, or third parties.
Google Fonts
This website uses Google Fonts to ensure a consistent display of fonts. When you visit a page, your browser loads the required fonts from our web server into its cache to correctly display text and fonts. Since the fonts are stored locally on our web server, Google does not gain access to your IP address.
If your browser does not support downloading fonts, a standard font from your computer will be used.
Google Analytics
We use Google Analytics to analyze website usage. The data collected is used to optimize our website and marketing efforts.
Google Analytics is provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes website usage data on our behalf and is contractually committed to implementing measures that ensure the security and confidentiality of the processed data.
During your website visit, the following data, among others, is recorded:
- Pages accessed
- Orders, including revenue and ordered products
- The achievement of "website goals" (e.g., contact inquiries and newsletter sign-ups)
- Your behavior on the pages (e.g., time spent, clicks, scrolling behavior)
- Your approximate location (country and city)
- Orders, including revenue and ordered products
- Your IP address (in a shortened form, making identification impossible)
- Technical information such as browser, internet provider, device, and screen resolution
- The source of your visit (i.e., the website or advertisement that led you to us)
Personal data such as name, address, or contact details are never transmitted to Google Analytics.
These data are transferred to Google servers in the USA. Please note that the USA does not guarantee the same level of data protection as the EU.
Google Analytics stores cookies in your web browser for two years from your last visit. These cookies contain a randomly generated user ID, which allows you to be recognized during future visits to the website.
The recorded data is stored along with the randomly generated user ID, enabling the evaluation of pseudonymous user profiles. These user-related data are automatically deleted after 14 months. Other data remain stored in aggregated form indefinitely.
If you do not agree with data collection, you can prevent it by installing the Google Analytics opt-out browser add-on once or by rejecting cookies through our cookie settings dialog.
HubSpot
We use HubSpot to provide forms on this website (such as contact forms and newsletter sign-up forms) and as a CRM system to process and store contact data.
When you fill out a contact form, the data is automatically transmitted to HubSpot and stored on HubSpot’s servers. You can find HubSpot’s privacy policy at:
https://legal.hubspot.com/privacy-policy.
Real Cookie Banner
To manage the cookies and similar technologies used (e.g., tracking pixels, web beacons) and the corresponding consents, we use the consent tool Real Cookie Banner. Details on how “Real Cookie Banner” works can be found at:
https://devowl.io/de/rcb/datenverarbeitung.
The legal basis for processing personal data in this context is Article 6(1)(c) GDPR and Article 6(1)(f) GDPR. Our legitimate interest lies in managing the cookies and similar technologies used, as well as the associated consents.
Providing personal data is neither contractually required nor necessary for concluding a contract. You are not obliged to provide personal data. However, if you do not provide personal data, we will not be able to manage your consents.
